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Effective July 28, 2026

Magsmi Privacy Policy

This policy explains what information Magsmi processes through this website and support email.

LanguagesThis document is available in Korean and English. If the versions differ or wording is unclear, the interpretation more favorable to the user applies where required by law.

Controller and Contact

Magsmi, represented by Magne Saetran, operates this website from the Republic of Korea and controls the website and support information described in this policy. Business registration number: 482-28-02053.

Privacy requests can be sent to support@magsmi.com or by post to 2F, 214-S128, 46 Apgujeong-ro 2-gil, Gangnam-gu, Seoul 06034, Republic of Korea.

Information Processed

The website has no user accounts, contact forms, or application database. Magsmi does not ask you to enter personal information on the website.

If you email support@magsmi.com, Magsmi receives your email address, message, and any information you choose to attach. Do not send passwords, full payment details, or information not needed for support.

Cloudflare hosts and delivers the website and may process routine technical data such as your IP address, request time, requested page, browser information, and security signals.

Purposes and Legal Bases

Magsmi processes support email to answer requests, diagnose reported problems, protect the service, keep necessary support records, and meet legal obligations. Depending on your location, the legal basis is taking steps you request, Magsmi's legitimate interests in operating and securing the service, or compliance with law.

Technical delivery data is processed to send requested pages, prevent abuse, maintain availability, and secure the website. Magsmi does not use this data for advertising or profiling.

Service Providers and International Transfers

Cloudflare processes technical delivery data to host, deliver, and secure the website. Magsmi's email provider processes support messages so Magsmi can receive and answer them. These providers may process information outside your country under their own terms and applicable transfer safeguards.

The site links to product websites and other services that Magsmi does not control. Those destinations process information under their own privacy policies.

Retention and Deletion

Magsmi keeps support messages only as long as needed to answer the request, maintain necessary support records, protect legal rights, and meet legal obligations. Magsmi then deletes or anonymizes them where practical.

Cloudflare and the email provider retain technical and message records for the periods described in their policies or service agreements. Magsmi does not keep a separate website visitor database.

When the purpose is complete and no legal retention duty applies, Magsmi destroys the information without undue delay. Electronic files are deleted using methods intended to make recovery difficult; any paper record is shredded or incinerated.

Analytics and Cookies

Magsmi does not load analytics, advertising trackers, session-replay tools, or marketing cookies on the website. Cloudflare may apply essential network security mechanisms to deliver the site and prevent abuse; Magsmi does not use them for advertising or profiling.

Your Rights

Depending on where you live, you may ask whether Magsmi processes information about you and request access, correction, deletion, restriction, portability, or suspension of processing. You may also object to certain processing or complain to a privacy authority. Send requests to support@magsmi.com. Magsmi may request limited information needed to verify the request.

In the Republic of Korea, you may contact the Personal Information Protection Commission or another competent privacy dispute body. People in the European Economic Area or United Kingdom may complain to their local supervisory authority.

In Korea, privacy incident advice is available from the Privacy Infringement Report Center at 118, and dispute mediation is available from the Personal Information Dispute Mediation Committee at 1833-6972.

Security

Magsmi limits access to support information and uses service providers and operational controls intended to protect it. No internet transmission or storage system can be guaranteed completely secure.

Changes to This Policy

Magsmi will update this page and its effective date when this policy changes. Material changes will be presented through an appropriate notice when required by law.